What’s New?

Setting up the SMS Promoter

To set up the SMS Promoter for the first time. Please note that the SMS Promoter is per location. It is highly recommended to go through your CRM From the Manager’s Screen go to Location > Settings. Click on Edit Location. Click on Extra Features > SMS. Click on Activate SMS Promoter to Activate the feature. Enter your contact information and the credit card that will be used for automatic payments. Click on Activate SMS Promoter. After activation, you will receive a text message to the phone number provided which will be the number your customers will see when receiving a message. You Read more

November 2016

New Features November 2016: Use Topaz system as external or poll display of Subtotal, Tax and Total Added support for Boarding Pass Scanner (Zebra) Push Notifications for Android Mobile App.   Use Topaz system as external or poll display of Subtotal, Tax and Total Go to Settings From the Settings Screen choose Signature Pad Settings Check the Use Signature Pad as External Display checkbox   Making a Sale Using the display as external Add items to the cart and Complete Sale when done   The signature pad will display the Subtotal, Tax and Total.     Added support for Boarding Read more

Kits and Bundles

Set Up From the Management Screen choose Products > Kits and Bundles   In the upper right corner of the screen choose “settings.”   In the Receipt settings section choose which information you would like shown on the customer’s receipt.   In the Enterprise settings section you will have control over when kits are active as well as which Regions they are active in. Then click Save.   Creating a Kit/Bundle Choose “add kit” from the main Kits and Bundles page.   In the upper section choose which region(s) will have access to this specific kit/bundle. Then fill out: Name Read more

July 2016

New Features July 2016: Kits and Bundles Discounts Per Line Item Detailed SMS More EMV Options   Kits and Bundles Set Up From the Management Screen choose Products > Kits and Bundles In the upper right corner of the screen choose “settings.” In the Receipt settings section choose which information you would like shown on the customer’s receipt. In the Enterprise settings section you will have control over when kits are active as well as which Regions they are active in. Then click Save.   Creating a Kit/Bundle Choose “add kit” from the main Kits and Bundles page. In the Read more

EMV with Ingenico

Below you find the following information about your Ingenico EMV Device General Set Up Making a Sale (video included) Batch Out – This is Automatic General Set Up On the Management Screen choose Locations > Settings > Edit Location.   Under the Merchant Services tab click the circle for “Yes, I am.”    Choose your merchant from the drop down menu.    Next check off the box for “I have an EMV device to process credit card transactions.” Then choose the “Model of the device” from the drop down menu.   Now on the right side under TCP, you must add Read more

EMV with Pax

Below you find the following information about your PAX EMV Device General Set Up Making a Sale (video included) Batch Out (video included) General Set Up On the Management Screen choose Locations > Settings > Edit Location.   Under the Merchant Services tab click the circle for “Yes, I am.”    Choose your merchant from the drop down menu.    Next check off the box for “I have an EMV device to process credit card transactions.” Then choose the “Model of the device” from the drop down menu. Now on the right side under TCP, you must add in Time Out, Read more

Allowing Employees to Edit Hours

Part 1: Setting up access to edit hours Part 2: Editing Hours as an employee   Part 1: Setting up employee access to edit hours: On the Management Screen go to Users > Settings and choose the employee.   Scroll down to User Access Levels and click on “Custom Roles: Advanced.”   Under “Secretary” check off “Edit Hours.” Then at the top make a “Role Name” and click Save.   Be sure to check off the new role in addition to the employee’s other roles. Then click “Save.” ————————————————————————————————– Part 2: For an employee to edit their hours At the Read more

Viewing User Payroll Changes

The Payroll Changes report allows you to view changes made to employee’s hours. Tip: To access the Payroll Changes Report you must have Secretary or Regional Manager access and above.  Under User Access Levels in Custom Roles in the Secretary section you may also find a check box for Payroll Changes. On the Management Screen choose Users > Payroll Changes   Choose the desired date range at the top to view Payroll Changes.  On the right side click “Open User Report” to make changes to the log.   In User Report you may make any necessary changes.      

May 2016

New Features and Improvements May 2016:   Quotes You now have the ability to print and E-mail quotes for your customers. Set Up: On the Management Screen go to Customers and click “Quotes.” In the upper right corner click on the “Quote Settings” button. Options: Quote Expiration Date- fill in how many days the customer has before the quote expires. Users can change quote expiration date- this gives the ability for an employee to extend the expiration date of the quote. Lock quote to the original user- this will give the credit or commission of the sale to the employee Read more

March 2016

New Features and Improvements March 2016:   Base Salary Nova now supports the ability to add a Base Salary for each Employee. On the Management Screen, go to Users Settings and either add a new user or edit a current user. Scroll down to User Salary and find the check box for “Base Salary”   First, check off the box for Base Salary and add a dollar amount.   Next, choose Weekly or Monthly depending on your desired time period followed by a day of the week or a day of the month.   Lastly, choose which location the employee Read more