Set Up From the Management Screen choose Products > Kits and Bundles In the upper right corner of the screen choose “settings.” In the Receipt settings section choose which information you would like shown on the customer’s receipt. In the Enterprise settings section you will have control over when kits are active as well as which Regions they are active in. Then click Save. Creating a Kit/Bundle Choose “add kit” from the main Kits and Bundles page. In the upper section choose which region(s) will have access to this specific kit/bundle. Then fill out: Name Read more
Part 1: Setting up access to edit hours Part 2: Editing Hours as an employee Part 1: Setting up employee access to edit hours: On the Management Screen go to Users > Settings and choose the employee. Scroll down to User Access Levels and click on “Custom Roles: Advanced.” Under “Secretary” check off “Edit Hours.” Then at the top make a “Role Name” and click Save. Be sure to check off the new role in addition to the employee’s other roles. Then click “Save.” ————————————————————————————————– Part 2: For an employee to edit their hours At the Read more
The Payroll Changes report allows you to view changes made to employee’s hours. Tip: To access the Payroll Changes Report you must have Secretary or Regional Manager access and above. Under User Access Levels in Custom Roles in the Secretary section you may also find a check box for Payroll Changes. On the Management Screen choose Users > Payroll Changes Choose the desired date range at the top to view Payroll Changes. On the right side click “Open User Report” to make changes to the log. In User Report you may make any necessary changes.
To copy Location Preferences from one Location to another: Tip: Only information under the Location Preferences tab will be copied. On the Management Screen choose Locations > Settings. Under the Location Preferences tab fill out the Location Preferences for the first store. Then click “Save.” Now click “Edit Location” next to the new location you would like to transfer the preferences into. Under the Location Preferences tab, choose the name of the first location from the drop down menu in the “Copy preferences from another location” area. Then click “Copy.” Double check that the preferences Read more
Setting up how to pay your store Opener and Closer for the extra time they spend opening and closing the location. From the Management Screen open Location Settings. Then click “Edit Location.” Choose the Location Preferences tab, then scroll down to the “Users” section. Check off either or both of the boxes and enter the amount of extra minutes to pay the first and last employee of the day.
Snapshots of your Inventory will be taken automatically. You may choose if you would like them Daily or Weekly. On the Management Screen go to Inventory and click “History.” In the upper right corner click “Settings.” Pick your Time Zone. Then choose if you would like the history to be logged daily or weekly. Choose the date of the report you would like to see and click “Open.” Each log may be printed or exported to Excel.
Setting Up Quotes: On the Management Screen go to Customers and click “Quotes.” In the upper right corner click on the “Quote Settings” button. Options: Quote Expiration Date- fill in how many days the customer has before the quote expires. Users can change quote expiration date- this gives the ability for an employee to extend the expiration date of the quote. Lock quote to the original user- this will give the credit or commission of the sale to the employee who first gave the quote. Quote Disclaimer- make sure your customer has a clear understanding of your store policies on Read more
How to set up commissions for employees: commission steps flat commission On the Management Screen choose Users and Settings then open the User who’s salary you would like to set up. Scroll down to User Salary. Commission Steps Check off the Commission Steps box and begin filling out your steps. The “From($)” column will automatically start from zero in the first step. In the “To($)” column enter the dollar amount the step should end at. In the “Commission(%)” column enter the commission percentage the employee should get if a sales total falls within this step. Please note that the Read more
New Features and Improvements May 2016: Quotes You now have the ability to print and E-mail quotes for your customers. Set Up: On the Management Screen go to Customers and click “Quotes.” In the upper right corner click on the “Quote Settings” button. Options: Quote Expiration Date- fill in how many days the customer has before the quote expires. Users can change quote expiration date- this gives the ability for an employee to extend the expiration date of the quote. Lock quote to the original user- this will give the credit or commission of the sale to the employee Read more
In the event of a chargeback, a bank will request that you send them certain information. One piece of information is usually a copy of the credit card receipt. To reprint a credit card slip inside Nova, follow the instructions below: On the Management Screen go to Accounting and choose Payments . Use the Date Range and Filters at the top to search for the transaction. Once you have found the transaction click “Print Signature” to print a copy of the Credit Card slip.