To copy Location Preferences from one Location to another: Tip: Only information under the Location Preferences tab will be copied. On the Management Screen choose Locations > Settings. Under the Location Preferences tab fill out the Location Preferences for the first store. Then click “Save.” Now click “Edit Location” next to the new location you would like to transfer the preferences into. Under the Location Preferences tab, choose the name of the first location from the drop down menu in the “Copy preferences from another location” area. Then click “Copy.” Double check that the preferences Read more
Add Minutes to First Clock In/Last Clock Out of the Day
Setting up how to pay your store Opener and Closer for the extra time they spend opening and closing the location. From the Management Screen open Location Settings. Then click “Edit Location.” Choose the Location Preferences tab, then scroll down to the “Users” section. Check off either or both of the boxes and enter the amount of extra minutes to pay the first and last employee of the day.
Snapshots of your Inventory will be taken automatically. You may choose if you would like them Daily or Weekly. On the Management Screen go to Inventory and click “History.” In the upper right corner click “Settings.” Pick your Time Zone. Then choose if you would like the history to be logged daily or weekly. Choose the date of the report you would like to see and click “Open.” Each log may be printed or exported to Excel.
Setting Up and Using Quotes
Setting Up Quotes: On the Management Screen go to Customers and click “Quotes.” In the upper right corner click on the “Quote Settings” button. Options: Quote Expiration Date- fill in how many days the customer has before the quote expires. Users can change quote expiration date- this gives the ability for an employee to extend the expiration date of the quote. Lock quote to the original user- this will give the credit or commission of the sale to the employee who first gave the quote. Quote Disclaimer- make sure your customer has a clear understanding of your store policies on Read more
Setting up Commissions
How to set up commissions for employees: commission steps flat commission On the Management Screen choose Users and Settings then open the User who’s salary you would like to set up. Scroll down to User Salary. Commission Steps Check off the Commission Steps box and begin filling out your steps. The “From($)” column will automatically start from zero in the first step. In the “To($)” column enter the dollar amount the step should end at. In the “Commission(%)” column enter the commission percentage the employee should get if a sales total falls within this step. Please note that the Read more
New Features and Improvements May 2016: Quotes You now have the ability to print and E-mail quotes for your customers. Set Up: On the Management Screen go to Customers and click “Quotes.” In the upper right corner click on the “Quote Settings” button. Options: Quote Expiration Date- fill in how many days the customer has before the quote expires. Users can change quote expiration date- this gives the ability for an employee to extend the expiration date of the quote. Lock quote to the original user- this will give the credit or commission of the sale to the employee Read more
How to Handle a Chargeback
In the event of a chargeback, a bank will request that you send them certain information. One piece of information is usually a copy of the credit card receipt. To reprint a credit card slip inside Nova, follow the instructions below: On the Management Screen go to Accounting and choose Payments . Use the Date Range and Filters at the top to search for the transaction. Once you have found the transaction click “Print Signature” to print a copy of the Credit Card slip.
Export Check In/Out Times to ADP
Export your employees Check In/Out Times to ADP Human Resources Software by following the steps below: On the Management Screen go to Users and Salary Report. At the top of the User Salary Report set the date range to fit the desired time frame. Then click on the Check In/Out Times Tab on the right. Once you are seeing the desired information click the blue button.
Disabling Checks as a Payment Method
How to block your employees from accepting checks as a payment method: On the Management Screen go to Locations Settings. Open the Location you would like to edit, then choose the Location Preferences tab. To block the use of checks, simply uncheck the box for “Allow check as payment.” Now on the Sales Screen the Check icon can not be accessed and appears faded.
Setting up Automatic Check Out
How to set up Automatic Check Out for one of your Locations: From the Management Screen open Location Settings. Then choose the Location Preferences tab. Under the “Security” section there is a new check box. “Automatically check out employees at this location after:” Check off the check box and fill in the time to automatically clock out your employees. You may also click on the clock icon: