Articles

iPad: Inventory

In this section we will cover: Inventory Count Updating Inventory Transfers To access the inventory: From the Sales Screen, tap on the 3 horizontal bars in the top left corner to expose the pop out menu.   Then choose “Inventory.”   Inventory Count Choose the “Count” icon from the top right corner. Then enter the counted quantity next to each product. Tap “Review Count” at the bottom when done.   Update Inventory         Transfers Choose the “Transfer” icon from the top right of the screen.  You will see a list of all past transfers and may view Read more

iPad: Clocking In and Out

Below you will find instructions on how to Clock In and Clock Out using the iPad app.   Clocking In: From the main screen tap “Go to store.”   Either choose the icon for Make a Sale without Checking in, or tap “Check In” to clock in.   Choose your name from the drop down list and type your password. Then tap “Sign in.”   Now that you are clocked in, tap on your icon to be taken to the Sales Screen.   Clocking Out: From the Sales Screen, open the side menu by tapping on the red lines in Read more

iPad: Making a Sale

Here is a step by step guide to completing a sale in the iPad app. From the Sales Screen, choose a product by tapping on it or searching for it in the search bar at the top of the page.   Add any discounts and then press “Add to Cart.”   In the Shopping Cart add any Additional Discount or Coupon, then press the red “Charge” button at the bottom.   Choose your Payment Method then click the red “Confirm Payment” button when done. PAYMENT METHODS: Card: Swipe or Manually Enter the Card info. Cash: Choose from the cash totals Read more

Setting up Full and Minimum Capacities

Setting up Full and Minimum Capacities will help you keep your inventory stocked without over filling it. Full Capacity – The ideal amount you want in your inventory when you are fully stocked. When re-ordering from your storage location through transfers or from your wholesaler in Automatic Purchase Orders, Nova will recommend how many to order based off of your Full Capacity. Minimum Capacity – This is the number that you do not want your inventory to go below before ordering more. In Nova Alerts you can sign up to receive an alert when your inventory reaches or goes below Read more

July 2016

New Features July 2016: Kits and Bundles Discounts Per Line Item Detailed SMS More EMV Options   Kits and Bundles Set Up From the Management Screen choose Products > Kits and Bundles In the upper right corner of the screen choose “settings.” In the Receipt settings section choose which information you would like shown on the customer’s receipt. In the Enterprise settings section you will have control over when kits are active as well as which Regions they are active in. Then click Save.   Creating a Kit/Bundle Choose “add kit” from the main Kits and Bundles page. In the Read more

EMV with Ingenico

Below you find the following information about your Ingenico EMV Device General Set Up Making a Sale (video included) Batch Out – This is Automatic General Set Up On the Management Screen choose Locations > Settings > Edit Location.   Under the Merchant Services tab click the circle for “Yes, I am.”    Choose your merchant from the drop down menu.    Next check off the box for “I have an EMV device to process credit card transactions.” Then choose the “Model of the device” from the drop down menu.   Now on the right side under TCP, you must add Read more

EMV with Pax

Below you find the following information about your PAX EMV Device General Set Up Making a Sale (video included) Batch Out (video included) General Set Up On the Management Screen choose Locations > Settings > Edit Location.   Under the Merchant Services tab click the circle for “Yes, I am.”    Choose your merchant from the drop down menu.    Next check off the box for “I have an EMV device to process credit card transactions.” Then choose the “Model of the device” from the drop down menu. Now on the right side under TCP, you must add in Time Out, Read more

Kits and Bundles

Set Up From the Management Screen choose Products > Kits and Bundles   In the upper right corner of the screen choose “settings.”   In the Receipt settings section choose which information you would like shown on the customer’s receipt.   In the Enterprise settings section you will have control over when kits are active as well as which Regions they are active in. Then click Save.   Creating a Kit/Bundle Choose “add kit” from the main Kits and Bundles page.   In the upper section choose which region(s) will have access to this specific kit/bundle. Then fill out: Name Read more

Allowing Employees to Edit Hours

Part 1: Setting up access to edit hours Part 2: Editing Hours as an employee   Part 1: Setting up employee access to edit hours: On the Management Screen go to Users > Settings and choose the employee.   Scroll down to User Access Levels and click on “Custom Roles: Advanced.”   Under “Secretary” check off “Edit Hours.” Then at the top make a “Role Name” and click Save.   Be sure to check off the new role in addition to the employee’s other roles. Then click “Save.” ————————————————————————————————– Part 2: For an employee to edit their hours At the Read more

Viewing User Payroll Changes

The Payroll Changes report allows you to view changes made to employee’s hours. Tip: To access the Payroll Changes Report you must have Secretary or Regional Manager access and above.  Under User Access Levels in Custom Roles in the Secretary section you may also find a check box for Payroll Changes. On the Management Screen choose Users > Payroll Changes   Choose the desired date range at the top to view Payroll Changes.  On the right side click “Open User Report” to make changes to the log.   In User Report you may make any necessary changes.