If you would like to attach or move existing customers to a specific location to receive SMS messages, follow the steps below. From the Manager’s Screen go to Customers > Management. Click on CRM Settings. Click on the From and To drop-down and click Transfer.
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How to reactivate existing location(s) using the Mobile App
In the Nova App click on Bill & Payments. With Full Owner access, enter your Company Name, Username and Password as shown in your software. (they are all case sensitive) Once you’re signed in, click on “Reactive Multiple Locations”. Choose which location(s) you would like to Reactivate and click “Next”. If the location was successfully reactivated, you will see the message below.
How to open a new location using the Mobile App
In the Nova App click on Bill & Payments. With Full Owner access, enter your Company Name, Username and Password as shown in your software. (they are all case sensitive) Once you’re signed in, click on “Open Location”. You may edit the location name here or later in the Settings. Choose to which “Region” this new location belongs to. (if you don’t use Regions skip this step). Choose the location “Status” to Active or Inactive. Active means you will be charged right away and will have full access to the sales screen. Inactive will give you access to the Managers side Read more
How to close an existing location using the Mobile App
In the Nova App click on Bill & Payments. With Full Owner access, enter your Company Name, Username and Password as shown in your software. (they are all case sensitive) Once you’re signed in, click on “Close Location”. Choose which location(s) you would like to close and click “Next”. Choose the reason for closing the location(s). It is optional to add Notes. If the location was successfully closed, you will see the message below.
How to reactivate existing location(s)
Click here on how to reactivate a location using the Mobile App. From the Manager Screen choose “Locations.” Choose “Settings.” Click on “Add a new location.” (only a user with Full Owner access can access this). Click on “Open/Close Locations” and “Reactivate Multiple Locations.” Choose which location(s) you would like to Reactivate and click “Next”. If the location was successfully reactivated, you will see the message below.
How to close an existing location
Click here on how to close an existing location using the Mobile App. From the Manager Screen choose “Locations.” Choose “Settings.” Click on “Add a new location.” (only a user with Full Owner access can access this). Click on “Open/Close Locations” and “Close Location.” Choose which location(s) you would like to close and click “Next”. Choose the reason for closing the location(s). It is optional to add Notes. If the location was successfully closed, you will see the message below.
How to open a new location
Click here on how to open a new location using the Mobile App. From the Manager Screen choose “Locations.” Choose “Settings.” Click on “Add a new location.” (only a user with Full Owner access can access this). Click on “Open/Close Locations” and “New Location.” You may edit the location name here or later in the Settings. Choose to which “Region” this new location belongs to. (if you don’t use Regions skip this step). Choose the location “Status” to Active or Inactive. Active means you will be charged right away and will have full access to the sales screen. Inactive will give Read more
Accessing Bill & Payments with the new Mobile App
With our new Mobile App, you can now access your account(s) billing & payments. This gives you access to open and/or close locations at the tip of your fingers. In the Nova App click on Bill & Payments. With Full Owner access, enter your Company Name, Username and Password as shown in your software. (they are all case sensitive) Once you’re signed in, you will see all of your Active locations and Storage’s.
Reviewing Notifications from the new Mobile App
In the Nova App choose the Notifications icon. Choose PUSH to view all of the Push Notifications. Choose SYSTEM to view all sales.
Reviewing the Chat from the new Mobile App
In the Nova App choose the Chat icon. Click on the Regions icon Once a Region is chosen, the location(s) within that Region Sales Screen history will be shown. A Chat may be sent on the bottom of the Chat.