In the article below you will find information on: Giving a Manual Refund using Stellar Giving employees access to give manual refunds with Stellar New Nova Alert for manual refunds   Manual Refund using Stellar From the Management Screen choose Locations > Settings.   Select the location by clicking “Edit Location.”   Choose the “Extra Features” tab from the top of the screen. Then click “Manual Refund.”   Sign in with your password or fingerprint device. (Tip: Only a Full Owner or someone given access in User Settings may perform this Manual Refund.)   Enter the amount to refund and Read more