Monthly Archives: February 2016

Troubleshooting Email Campaigns using Gmail

Having trouble sending an Email Campaign through Nova using your Gmail?   Click this Link: https://www.google.com/settings/security/lesssecureapps Then choose the “Turn on” option.   Now your Email Campaign should go through.  If for some reason it still does not work click “Live Support” in the upper right corner of Nova for assistance.    

Accepting Tips

The Tip Feature is only available when swiping credit cards through Nova using a Merchant Gateway. For more information on Setting Up the Tip feature Click Here Accepting a Tip During a Sale On the Sales Screen, add the product into the shopping cart and click “Complete Sale.” Choose Credit Card as the payment method, then charge the customer’s credit card.   Now at the top of the signature screen you may add a tip.   Choose the desired Tip amount by either adding an exact dollar amount, percentage amount, choosing a percentage we have already provided or using the (-+) Read more

Allowing Tips at a Location

The Tip Feature is only available when swiping credit cards through Nova using a Merchant Gateway. Setting Up Tips in Nova On the Management Screen choose Locations > Settings and open your Location.   Under the Location Information Tab, in the Receipt Options at the bottom, check off “Allow Tip.” There is also an option to have a Default Tip.    

What’s New in Nova Next Gen

New Features and Improvements in Nova Next Gen Below you will find information on: New and Improved Labels and Price Tags page New Edit Invoice Screen Inventory Report Adding Custom Fields in CRM New Nova Alerts Automatic Sign Out for Inactive Users —————————————————————————————————————————————————- New and Improved Labels and Price Tags page On the Management Screen choose “Products” and “Labels and Price Tags”   First, choose the Location you would like to print Labels for.   Then, choose from 4 different label sizes: 1 1/8″ x 3 1/2″ 3/4″ x 2″ 3/8″ x 3/4″ (butterfly) usually used for Jewelry Or the Read more

What’s New in Nova Classic

New Features and Improvements in Nova Classic Below you will find information on: Printing a Gift Receipt Setting up a Company wide Competition Easy Access to Opening and Printing the last Invoice Attaching Files and Pictures to an Invoice Ability to Add or Edit Check-In/Check-Out times Shortening your End of Day Report New options for Paycheck printing ———————————————————————————————————————— You can now print a Gift Receipt  Gift Receipts hide the prices and totals from a sales receipt so that when an item is given as a Gift, the recipient will not know the value of the Gift unless taking the item Read more